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Position Details
Reference No.
45320
Title
Italian & English speaking Customer Support Complaints Representative VAC-15397S
Category
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
20/09/2017
Contact Details
Company
StaffMatters Recruitment
Contact Person
Administration Team
Address
4th floor Limassol Roussos Tower, Corner Anexartesias & Kyriakou Matsi
Limassol
Phones
+35725341383
Email
admin@smstaffmatters.com
Job Description

Our client, a Cysec Regulated Online Trading Broker located in Limassol, is looking to hire an Italian & English Speaking Customer Support Complaints Representative.

Responsibilities:

-Provide customer support via chat, phone and emails

-Resolve product related issues

-Resolve complaints by customers

-Works closely with the Compliance team

-Ongoing and direct communication with clients in support of any queries or issues

-Negotiate with customers

Requirements:

-Degree in Business Studies or any other relevant field

-Fluency in English/Italian verbal and written is a must

-Experience in a similar position will be considered as an advantage

-Financial markets background will be considered as an advantage

-Customer service skills

-Dynamic and Organized personality

Competitive Salary depending on skills and qualifications.

Other Requirements

To apply for this vacancy, please send your CV to admin@smstaffmatters.com quoting the above Job title along the VAC number or alternatively call +357 25341383  for more information.