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Nicosia
CareerFinders, on behalf of our client, an International Medical Tourism Organization, we are seeking to recruit a Key Account Sales Representative to join their expanding team of professionals in Nicosia.
Role Overview:
The purpose of the Key Account Sales Representative is to build and enhance commercial B2B relationships with affiliated partners, via the phone and email. Affiliated partners may include, clinics and patient Associations globally.
Key Duties & Responsibilities:
- Assisting users via email, telephone and other support channels and being a representative of the brand.
- Guiding users on how to use the platform & services, investigate user’s problems, finding solutions as well as resolving booking errors and complaints.
- Guiding users on how to provide constructive feedback on their experience; collecting and communicating this feedback via the allocated procedures & channels.
- Providing guidance to users on the booking process.
- Resolving product or service failures by clarifying users’ complaints; determining the cause of the failure; selecting and explaining the best solution to resolve this; expediting correction or adjustment; following up to ensure resolution.
- Escalating a request to sales team, where necessary.
Key Skills & Qualifications:
- Bachelor’s Degree required.
- Professional expertise in English; Professional expertise in at least 2 of the following language(s) is required: Spanish/French/Italian/Portuguese.
- Strong communication skills and ability to complete a sale over the phone.
- Strong, extroverted character that showcase confidence and aspiration.
- Passion to meet targets and develop professionally.
- Past experience in sales will be considered a plus.
- Commitment to company’s mission, guiding principles and core values.
- Commitment to high professional ethical standards.
- Completed military service for male candidates. Completed academic activities for all candidates.
To apply for this vacancy, please send your CV, along with any covering letter to jobs@careerfinders.com.cy quoting the above job title or alternatively visit our website at www.careerfinders.com.cy or call +357 22 002 285 for more information. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to.
