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Limassol
Customer Care Officers (Portuguese, Italian, French, German, Polish, Spanish, Arabic and Hungarian)
Reference Number: CCO1017
The position:
We are looking for passionate and self-motivated professionals to join our Customer Care team.
The key responsibilities of the role include:
- Dealing with clients’ inquiries via live chat, email and telephone
- Assisting clients with queries
- Resolving product and service related issues promptly and professionally
- Promoting available products and services to clients
- Interacting with other departments
- Contributing to team effort by achieving targeted results
Main requirements:
- Degree in a business-related field
- Experience in a similar role will be a plus
- Fluency in English and in any of the following languages: Portuguese, Italian, French, German, Polish, Spanish, Arabic and Hungarian
- Excellent team working skills
- Organised, methodical and multitasking
- Excellent computer literacy
- Valid work permit required
Enjoy:
- Attractive remuneration package plus performance related reward
- Private health insurance
- Private pension insurance
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
Remuneration: An attractive remuneration package will be offered to the successful candidates.
Type of employment: Full time
Location: Limassol, Cyprus
Please forward us your CV to careers@xm.com quoting the above job reference number.
All applications will be treated with strict confidentiality!
