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Limassol
Customer Care Officers (Portuguese, Italian, French, German, Polish, Spanish and Arabic)
Reference Number: CCO2016
XM, a well-established CySEC regulated investment firm, is seeking to recruit high calibre, self-motivated professionals to join its Customer Care Team!
The key responsibilities of the role include:
· Dealing with clients’ inquiries via live chat, email and telephone
· Assisting clients with queries
· Resolving product and service related issues promptly and professionally
· Promoting available products and services to clients
· Interacting with other departments
· Contributing to team effort by achieving targeted results
Main requirements:
· Degree in a business-related field
· Experience in a similar role will be a plus
· Fluency in English and in any of the following languages: Portuguese, Italian, French, German, Polish, Spanish, or Arabic
· Strong organizational and multitasking skills
· Excellent computer literacy
· Valid work permit required
Remuneration: An attractive remuneration package will be offered to the successful candidates.
Type of employment: Full time
Location: Limassol, Cyprus
Please forward us your CV in English to careers@xm.com quoting the above job reference number.
All applications will be treated with strict confidentiality!
