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Position Details
Reference No.
37425
Title
Maghreb Arabic Speaking Customer Care Officer
Category
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
21/12/2016
Contact Details
Company
XM
Contact Person
HR Department
Address
12, Richard and Verengarias Street
Limassol
Phones
25029900
Job Description

XM, a CySEC regulated international investment company, is seeking to recruit a high calibre, self-motivated professional to join its Customer Care team!

The key responsibilities of the role include:

  • Dealing with clients’ inquiries via live chat, email and telephone

  • Assisting clients with queries

  • Resolving product and service related issues promptly and professionally

  • Promoting available products and services to clients

  • Interacting with other departments

  • Contributing to team effort by achieving targeted results

Remuneration: An attractive remuneration package will be offered to the successful candidate.

Type of employment: Full time

Location: Limassol, Cyprus

Please forward us your CV to careers@xm.com quoting the above job reference number.

All applications will be treated with strict confidentiality!

Required Qualifications

Main requirements:

  • Degree in a business-related field

  • Experience in a similar role will be a plus

  • Native Maghreb Arabic speaker from the following countries: Morocco, Algeria and Tunisia

  • Very good oral and written skills in English

  • Strong organizational and multitasking skills

  • Excellent computer literacy

  • Valid work permit required