German Desk Manager

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Exciting Trading Company
• Managing staff of sales and Premium account managers to achieve targets
• Achieve re-deposit targets
• Bring new Premium customers to the company
• Create strong relationships with existing Premium customers and perform retention efforts to maintain Premium levels. Ensure service tickets are handled within 24 hours.
• Bring new IB’s to the company and maximize existing IB’s
• Work with Marketing department to develop new channels to bring in regional and Premium customers
• Seek opportunities within the company to address the needs of the market in general
• Provide extraordinary service aligned with company’s culture and values
• Be an ambassador in carrying out the company’s vision and products

• Have experience in a similar position within the same or related industry
• Have both sales and service orientation
• Have outstanding communication skills both verbal and written
• Be able to communicate in English

• Multitasking
• Ability to self-manage your time and prioritize tasks
• Ability to work well in a team
• Have excellent learning skills
• Have a can-do attitude
• Be target oriented