German Customer Support

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German Customer Service Representative

Provide awesome customer service and “wow” experience to the company’s clients by phone, chat and e-mail. This department is the face and voice of the company and works according the Company’s guidelines, goals and key values, going above and beyond for every customer.
Major Responsibilities:

-Be the first point of contact and represent the company with current and potential customers.
-Provide customer service through phone, chats, email and social networks to the company’s customers.
-Escalate to the appropriate instance and follow up on customers cases that require additional review.

Job Requirements:
-German + English at a very high level (read, speech and written)
-Full time availability.
-Great communication and interpersonal skills.
-Familiarity with MS O.S, M.S Office and the internet world.
-Problem solving skills/analytical ability