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Limassol
Job Description
Our client has been providing innovative home and building management solutions for years. They are committed to creating sustainable solutions that promote the best way of living and well-being for all. Currently, they are looking for a Technical Training Coordinator to join their team in Limassol. The successful candidate will have experience in a similar role as well as an excellent command of the English language
Job Responsibilities
- Collaborates with relevant stakeholders to identify training needs
- Creates and runs online and face-to-face training programs across the entire Group Products and Services plan
- Responds promptly to customer inquiries
- Logs calls into our CRM database to provide historical information and adapt the answer
- Diagnoses product-related issues by investigating and interpreting customers’ symptoms
- Solves customers’ issues by following written instructions and procedures and conveying them to the customer
- Identifies proper product usage and suggest corresponding devices and techniques
Requirements
- Bachelor's Degree in Electrical Engineering, or any related background will be considered an advantage but it is not a must. Candidates with no degree but with some experience in Electrical Engineering will also be considered
- English is a MUST
- 3 to 5 years of experience is a similar role
