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Limassol
Our client, a well-reputed firm operating in the Payment Solutions Industry, is currently looking for an experienced Risk Manager to join their team in Limassol.
You will be responsible for:
Serve as principal leader of all Risk related initiatives, projects and resources.
Drive production improvement and efficiency goals for Risk department
Coordinate with ancillary departments such as Merchant Due Diligence (Underwriting) and Compliance to ensure policies and procedures are calibrated.
Completing risk-related periodic reviews and prepare reporting for management.
Assisting with preparation and administration of internal and external audits
Documenting and archive actions and assist with data-mining tasks
Creating and maintain risk-related policies and procedures
Monitoring transactional, batch and authorization volume for merchant portfolio(s) and examine for anomalies.
Identifying trending behavior and take swift action to define, document and (if necessary) prevent behavior from negative impact to business as a result of fraud or negligence, including completion of Root Cause and Risk Exposure analysis.
Communicating with merchants via email and phone to resolve risk-related questions or to clarify questionable activity.
Documenting and archive actions
Skills and experience you should possess:
Several years of experience engaged in payment processing with emphasis on Risk policy, exposure analysis, underwriting, regulatory compliance and/or chargeback analysis.
Experience and knowledge with transaction monitoring systems
Experience and knowledge of Electronic Transactions Association principals and guidelines for underwriting and risk management
Several years of experience with customer service principles and practices
Experience in reviewing and analyzing individual and corporate financial data, KYC/KYCC documentation
Knowledge of Regulatory Compliance, including BSA/AML obligations, Regulations etc.
Ability to interact cordially and efficiently with customer base
Excellent organizational and analytical skills
Familiarity with CRM systems and practices
Proficiency in MS Office applications (e. g. Excel proficiency)
Bachelor's degree is preferred but not required
Salary based on experience and qualifications
TO APPLY for this job opportunity, send your CV (in English please) to admin@smstaffmatters.com and include the reference: Risk Manager - VAC-A20110S. We look forward to hearing from you!