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Limassol
On behalf of our Client, a well-established Company in the financial services industry we are seeking for self-motivated Retention Agents (fluent in any of below mentioned languages) to become part of a dynamic team.
Job Responsibilities
- Regular contact with our existing clients
- Ensure the highest level of Customer Service
- Maintain and update our CRM
- Work with clients to engage in FX opportunities
- Follow up on any client matters
- Relationship management
- Liaising with relevant teams to ensure quality service delivery
- Regularly report to management
- Retain existing clients
Job Requirements
- Demonstrated work experience in Client Retention and Forex Sales
- Fluency in English both verbal and written
- Fluency in any of the following languages: Swedish or German or Spanish or Portuguese
- Fluency in any other language will be considered an advantage
- Proficiency in MS Office
- Excellent communications skills
- Strong organizational and time-management skills
How to apply
If interested and you match all the requirements, please send your CV to andriana.p@work-channel.com, including the title of the position in the subject line.
Please note that due to the high volume of applications received, only successful candidates will be contacted
