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Position Details
Reference No.
106959
Title
French Speaking Costumer Support VAC-18605G
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
17/01/2020
Contact Details
Company
StaffMatters Recruitment Specialists on behalf of a client
Contact Person
Administration Team
Address
Limassol
Limassol
Phones
25341353
Email
admin@smstaffmatters.com
Job Description

Reference: VAC-18605G
Company: Online gaming company
Location: Limassol, Cyprus
Salary: Annual Gross Salary: 23K Euro
Job Type:  Permanent

Job Detail
Our client is an online gaming company with offices in Limassol and they are looking to recruit a dynamic experience candidates in the role of French-speaking Customer Support representatives.

Day to day responsibilities:
Respond to players via live chat & emails
Document and delegate in-game bugs and other issues
Troubleshoot new issues directly with our players
Interact with various departments (VIP, marketing) to improve gameplay for players
Extra tasks upon request (call campaigns, translations)

What is expected from you:
Passion for Customer Service
Solid writing and communication skills (in French & English
Excellent problem-solving abilities
Strong understanding of gaming
Available to work flexible hours (evenings, weekends)

Annual Gross Salary: 23K Euro
Annual Bonus: 2K Euro
Working Hours: Shifts